For organisations that sell expensive expertise
Recover expert capacity lost to documents, data and repeated reporting.
We map, build and operate the connected workflow from enquiry and source material to human-reviewed, client-ready work — keeping the systems you already have where they remain adequate.
Motive Journey is a registered business name of RichProMax Limited, a company registered in Ireland. RBN 764794.
Where the capacity goes
Sound familiar?
The same data, typed in three times
It arrives by email, is rekeyed into a spreadsheet, then rekeyed into the report. Every copy is a chance to introduce an error nobody catches until review.
Reports assembled by hand, every time
The structure is identical each month, yet the figures and commentary are still stitched together by someone whose day rate says they should be doing the analysis.
Approvals sitting in an inbox
The work is finished and waiting on one person to read it. Nobody can see where it is, or how long it has been there.
The workflow lives in one person's head
It runs well while they are there. When they leave, part of it is reconstructed from memory.
What is this workflow costing in expert time?
Slide to match your own numbers, pick a scenario, and the arithmetic is shown in full. No email required.
Your 50% scenario
624hours/year back
≈ €74,880of time value
How that is calculated
- Hours:
- 3 people × 8h/week × 52 weeks × 50% = 624 hours
- Value:
- 624 hours × €120 = €74,880
Planning estimate only. It multiplies the four figures above and assumes those hours are routine and repeatable. Not a measurement, a forecast or a promise. The Workflow Diagnostic is what verifies the baseline against your own data.
The mechanism
What actually happens to a piece of work.
Every stage is named, including the AI step and the approval step. Human review sits between assistance and issue, and it is not optional.
Interface
Your client's portal or intake route
Structured intake
The fields the work actually needs
Evidence and data
Source material, prior work, standards
Workflow and knowledge
The defined path, and what it knows
AI assistance
Where it measurably helps — never the last step
Human review
A person checks the work
Approval
A named role signs it off
Client-ready deliverable
Issued to your client
Reporting and control
Audit trail, cycle time, rework
Control points
What we measure
Measured against your baseline, not against a claim.
The Diagnostic establishes the starting figure. These are what move, where they are measurable in your workflow.
Expert hours recovered
Against the measured baseline
Cycle time
Arrival to issued deliverable
Rework rate
Work that goes back a stage
Approval time
How long finished work waits
On-time delivery
Against the dates you committed
Backlog
What is queued and ageing
Method and prices
One sequential path. The Diagnostic comes first.
Step 1
Workflow Diagnostic — from €3,000
Maps one workflow, quantifies where expert time and margin are lost, and establishes the baseline the build is measured against.
Step 2
Connected Delivery System — from €10,000
Builds, tests, installs and hands over the system for the workflow the Diagnostic mapped.
Step 3
Managed System Operations — from €1,500 per month
Runs the live system after handover: monitoring, incident triage, controlled improvement and reporting.
Scope determines the final price.
See what each engagement coversFixed price. Agreed acceptance criteria. If we do not meet them, we correct at our cost—and if we still cannot, you are not left paying for work that did not deliver.
Evidence
What we will and will not claim.
We publish a client's name only with their written permission, and a result only where a baseline, measurement period, data source and defensible attribution exist. Anything short of that is a delivery example and carries no numbers.
We have not delivered a published engagement in the energy and environmental sector, and nothing here should be read as saying we have. What we can show is the method, architecture and controls.
Ownership and governance
Who owns what, and how it is controlled.
- Data ownership
- You own your data, content and bespoke outputs. We keep our frameworks, methods and reusable components.
- Handover
- Documented, with the exit path written down — a procedure, not a negotiation.
- Human approval
- A person approves work before it reaches your client. The system never issues on its own.
- Access control
- Who can see and do what is defined and recorded.
- Traceability
- An audit trail from source material to issued output.
- Testing
- Against the acceptance criteria agreed at the Diagnostic.
- Incident handling
- A defined route for raising and closing problems in a live system.
Accountability
Which role answers for what.
You contract with RichProMax Limited, a company registered in Ireland, trading as Motive Journey under RBN 764794. Four roles carry the engagement, and the people filling them are introduced to you directly during the fit and contracting process.
- Commercial terms
- Scope, price, change control and acceptance
- Delivery
- The build, the plan and the handover
- Technical architecture
- The system design and integrations
- Data protection
- Access, retention and processing decisions
Fit
When this works, and when it does not.
Worth a conversation
- One recurring deliverable that is economically material to you
- An accountable sponsor who can decide and unblock
- Data and systems we can actually be given access to
- A business trigger — a deadline, a cost, a growth constraint
We will say no
- “Show us what AI can do” with no workflow attached
- Volume too low for the arithmetic to work
- Nobody owns the outcome, so nobody can accept the work
- Budget that cannot carry both a Diagnostic and a build
Before you talk to us
Everything worth checking, without filling in anything.
If someone forwarded you here, start with whichever of these is actually your question.
- What exactly do you build?The four layers of one delivery system.
- What does it cost, and what is excluded?Three prices, the boundaries, and when we decline.
- How does an engagement run?Eight stages, each with its decision gate.
- What have you actually delivered?Named with permission, and no number without evidence.
- How is our data handled?Access, approval, traceability and exit.
- Can I send this to my finance and IT colleagues?One page that explains itself without you.
Bring one workflow that is costing you time, margin or control.
Not a transformation programme. One recurring deliverable, and the question of whether measuring it is worth doing.